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FREE DELIVERY | PAWSOME PASS: Rewards, treats & discounts

FAQS

Where do you ship to?

We ship to Dubai & Sharjah at the moment, we’re going to unlock other emirates soon. Stay tuned for

updates on social media

How long does shipping take?

Same or next day delivery, trust us as soon as we get your order, our staff will be preparing your order as

fast as they can, we’ll keep you updated so you’re aware of the progress.

How much does shipping cost?

We offer free delivery on all our products, as soon as you sign up you’re eligible to be in our Afro Pets reward

program which entitles you to free delivery, we have a minimum spend though which is AED 25

Where is my order shipped from?

Your order is shipped from the nearest Afro Pets store in your area, assume you’re living in Jumeirah, then

your items will be shipped from our Jumeirah branch to ensure quick & convenient delivery

Which courier is my order shipped with?

Afro Courier! We don’t like depending on other delivery platforms, we want to make sure you receive the

same Afro experience at home

How can I track my order?

As soon as you place an order whether it’s for delivery or grooming service you’ll get an SMS & email to stay

updated on your order, and don’t worry we value your privacy and won’t spam you with updates and useless

phone calls, however if you or your doggo really can’t wait then just drop us a message on WhatsApp with

your shipping code, we’ll reply immediately

I made a mistake with my address, what can I do?

Don’t worry we got you covered, just send us a message on WhatsApp and we’ll update your address

immediately, also you can access your account online and go to address info to update your new address

Where do you ship to?

We ship to Dubai & Sharjah at the moment, we’re going to unlock other emirates soon. Stay tuned for

updates on social media

How long does shipping take?

Same or next day delivery, trust us as soon as we get your order, our staff will be preparing your order as

fast as they can, we’ll keep you updated so you’re aware of the progress.

How much does shipping cost?

We offer free delivery on all our products, as soon as you sign up you’re eligible to be in our Afro Pets reward

program which entitles you to free delivery, we have a minimum spend though which is AED 25

Where is my order shipped from?

Your order is shipped from the nearest Afro Pets store in your area, assume you’re living in Jumeirah, then

your items will be shipped from our Jumeirah branch to ensure quick & convenient delivery

Which courier is my order shipped with?

Afro Courier! We don’t like depending on other delivery platforms, we want to make sure you receive the

same Afro experience at home

How can I track my order?

As soon as you place an order whether it’s for delivery or grooming service you’ll get an SMS & email to stay

updated on your order, and don’t worry we value your privacy and won’t spam you with updates and useless

phone calls, however if you or your doggo really can’t wait then just drop us a message on WhatsApp with

your shipping code, we’ll reply immediately

I made a mistake with my address, what can I do?

Don’t worry we got you covered, just send us a message on WhatsApp and we’ll update your address

immediately, also you can access your account online and go to address info to update your new address

Where do you ship to?

We ship to Dubai & Sharjah at the moment, we’re going to unlock other emirates soon. Stay tuned for

updates on social media

How long does shipping take?

Same or next day delivery, trust us as soon as we get your order, our staff will be preparing your order as

fast as they can, we’ll keep you updated so you’re aware of the progress.

How much does shipping cost?

We offer free delivery on all our products, as soon as you sign up you’re eligible to be in our Afro Pets reward

program which entitles you to free delivery, we have a minimum spend though which is AED 25

Where is my order shipped from?

Your order is shipped from the nearest Afro Pets store in your area, assume you’re living in Jumeirah, then

your items will be shipped from our Jumeirah branch to ensure quick & convenient delivery

Which courier is my order shipped with?

Afro Courier! We don’t like depending on other delivery platforms, we want to make sure you receive the

same Afro experience at home

How can I track my order?

As soon as you place an order whether it’s for delivery or grooming service you’ll get an SMS & email to stay

updated on your order, and don’t worry we value your privacy and won’t spam you with updates and useless

phone calls, however if you or your doggo really can’t wait then just drop us a message on WhatsApp with

your shipping code, we’ll reply immediately

I made a mistake with my address, what can I do?

Don’t worry we got you covered, just send us a message on WhatsApp and we’ll update your address

immediately, also you can access your account online and go to address info to update your new address

Where do you ship to?

We ship to Dubai & Sharjah at the moment, we’re going to unlock other emirates soon. Stay tuned for

updates on social media

How long does shipping take?

Same or next day delivery, trust us as soon as we get your order, our staff will be preparing your order as

fast as they can, we’ll keep you updated so you’re aware of the progress.

How much does shipping cost?

We offer free delivery on all our products, as soon as you sign up you’re eligible to be in our Afro Pets reward

program which entitles you to free delivery, we have a minimum spend though which is AED 25

Where is my order shipped from?

Your order is shipped from the nearest Afro Pets store in your area, assume you’re living in Jumeirah, then

your items will be shipped from our Jumeirah branch to ensure quick & convenient delivery

Which courier is my order shipped with?

Afro Courier! We don’t like depending on other delivery platforms, we want to make sure you receive the

same Afro experience at home

How can I track my order?

As soon as you place an order whether it’s for delivery or grooming service you’ll get an SMS & email to stay

updated on your order, and don’t worry we value your privacy and won’t spam you with updates and useless

phone calls, however if you or your doggo really can’t wait then just drop us a message on WhatsApp with

your shipping code, we’ll reply immediately

I made a mistake with my address, what can I do?

Don’t worry we got you covered, just send us a message on WhatsApp and we’ll update your address

immediately, also you can access your account online and go to address info to update your new address

Where do you ship to?

We ship to Dubai & Sharjah at the moment, we’re going to unlock other emirates soon. Stay tuned for

updates on social media

How long does shipping take?

Same or next day delivery, trust us as soon as we get your order, our staff will be preparing your order as

fast as they can, we’ll keep you updated so you’re aware of the progress.

How much does shipping cost?

We offer free delivery on all our products, as soon as you sign up you’re eligible to be in our Afro Pets reward

program which entitles you to free delivery, we have a minimum spend though which is AED 25

Where is my order shipped from?

Your order is shipped from the nearest Afro Pets store in your area, assume you’re living in Jumeirah, then

your items will be shipped from our Jumeirah branch to ensure quick & convenient delivery

Which courier is my order shipped with?

Afro Courier! We don’t like depending on other delivery platforms, we want to make sure you receive the

same Afro experience at home

How can I track my order?

As soon as you place an order whether it’s for delivery or grooming service you’ll get an SMS & email to stay

updated on your order, and don’t worry we value your privacy and won’t spam you with updates and useless

phone calls, however if you or your doggo really can’t wait then just drop us a message on WhatsApp with

your shipping code, we’ll reply immediately

I made a mistake with my address, what can I do?

Don’t worry we got you covered, just send us a message on WhatsApp and we’ll update your address

immediately, also you can access your account online and go to address info to update your new address

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